Flutrr – Terms and Conditions

2.1 Exclusive Use

Your account is solely for personal use. You may not authorize others to access or use your account. Flutrr is not responsible for unauthorized access resulting from theft, hacking, or misuse.

2.2 Geographic Limitations

Flutrr is currently available for Users in India. Availability may expand in the future.

2.3 Information Submitted

You are solely responsible for:

• The content you upload or share
• The accuracy of the information provided
• Interactions (online or offline) with other Users

3.1 Data Collected from DigiLocker

With your explicit consent, Flutrr may receive:

• Full Name
• Date of Birth / Year of Birth
• Gender
• Father's Name
• Address
• Aadhaar-linked Photograph

Flutrr does NOT receive or store:

• Aadhaar Number
• Virtual ID (VID)
• QR codes or metadata

3.2 Purpose of Aadhaar Data Use

• Identity verification
• Fraud prevention and reduction of fake/duplicate profiles
• Safety and authenticity enhancement
• Facial recognition comparison of Aadhaar photo with user profile photo using a secure AWS server

3.3 Data Handling & Storage

• Aadhaar data is fetched directly from DigiLocker with explicit user consent.
• Verification data is stored securely and access-controlled.
• Aadhaar numbers or sensitive identifiers are never stored or displayed.
• Data is used only for verification and safety purposes.
• No Aadhaar-related data is shared with third parties unless legally required.

3.4 User Consent

By proceeding with Aadhaar verification, you:

• Consent to retrieval of permitted demographic fields from DigiLocker
• Consent to a one-time facial recognition comparison
• Understand that failure to verify may restrict access to specific features

4.1 Data Used

AI models may process:

• Profile images
• Passions & interests
• Bio/About section
• User-provided profile information

4.2 Purpose

• Improve profile discovery accuracy
• Enhance personalization of matches
• Enable smart, natural-language-based search

4.3 Data Handling

• No new data is collected for this feature
• Only existing user-provided data is used
• No sensitive or third-party data is used for AI model training

7.1 Subscription & Payments

Premium features may require subscription payments via:

• Google Play Billing
• Razorpay

Flutrr does not store payment card details.

7.2 Cancellation Policy

Once purchased, features cannot be cancelled.

7.3 Refund Policy

All payments are final and non-refundable.

Relationship: This is a principal-to-principal relationship and does not attempt to create any employee-employer or agency relationship. Services are being provided by Us as an independent entity and nothing contained herein shall be deemed to create any association, partnership, joint venture or relationship of principal and agent or master and servant, or employer and employee between the Parties hereto or any affiliates or subsidiaries thereof or to provide the User with the right, power or authority, whether express or implied to create any such duty or obligation on behalf of Flutrr.

Assignments: Flutrr may assign, in whole or in part, the benefits or obligations of this Agreement to its associate's or affiliates of other group company, or any other company, pursuant to a restructuring or re-organization or demerger of its organization or operations causing a change in management or something of the nature. Flutrr shall not require approval or consent of the User, it can at its discretion provide an intimation of such assignment to the User.

Force Majeure: Flutrr shall not be liable for its failure to perform under this Agreement as a result of any event of force majeure events like acts of god, fire, wars, sabotage, civil unrest, labour unrest, action of Statutory Authorities or local or Central Governments, change in Laws, Rules and Regulations, affecting the performance of Flutrr, Payment Gateways or any other channel partners.

Governing Law, Settlement of Disputes and Jurisdiction: Any dispute or claim relating to it, its enforceability or its termination under these Terms and Conditions shall be governed by the Arbitration and Conciliation Act, 1996 by a sole arbitrator appointed by Flutrr. The arbitration proceedings shall be held in English language at Kolkata. The courts at Kolkata shall have exclusive jurisdiction over any disputes relating to the subject matter herein.

Waiver: Unless otherwise expressly stated, failure to exercise or delay in exercising a right or remedy, hereunder shall not constitute a waiver of the right or remedy or a waiver of any other rights or remedies, and no single or partial exercise of any right or remedy, hereunder shall prevent any further exercise of the right or remedy or the exercise of any other right or remedy.

Survival of Provisions: Terms and Conditions will survive termination of the same by the User or by Flutrr.

Severability: If any provision, hereunder becomes, in whole or in part, invalid or unenforceable but would be valid or enforceable if some part of that provision was deleted, that provision shall apply with such deletions as may be necessary to make it valid. If any Court/Tribunal of competent jurisdiction holds any of the provisions, hereunder unlawful or otherwise ineffective, the remainder shall remain in full force and the unlawful or otherwise ineffective provision shall be substituted by a new provision reflecting the intent of the provision so substituted.

Notices: All notices, requests, demands, waivers and other communications required or permitted to be given hereunder shall be support@flutrr.com, if to Flutrr, if to the User it shall be to address registered with the Site.